Print, copy and scan

The Library offers print, copy and scan services to all library users. Members use their Library card, non-members can print out a guest pass.

Services include:

  • store value on your Library card for faster prepaid printing and copying
  • printing from library computers and directly from USB
  • web printing from personal devices and email
  • colour printing and  photocopying is also available

Load value to Library card using EFTPOS

Stored funds to collect print jobs or copying directly from the printer.

  • At kiosk:
    • Account top-up
    • Enter Library card number
    • Scan Library card number and enter pin (if you're not sure of your pin try 6014)
    • Select amount
  • Print Receipt Y/N

To load value to your Library card using CASH please see staff at the Customer Service Desk

 

Print from Library PC (EFTPOS payment)

Log on at a PC with Library card or guest ticket. (If you don't know your Library password try 6014)

  • Open document/email and press print
  • At kiosk:
    • Release print job
    • Release with Library card/guest ticket
    • Follow the prompts
    Pay for printing at the kiosk with your EFTPOS card or with your Library card if you have previously loaded value

     

Print from own device (EFTPOS only)

Email your print job to: libprintpatron@cambridge.wa.gov.au (Note: this can take up to 5 minutes)

  • Wait until you receive a 'Job ID' via your email
  • At the kiosk:
  • Release print job
  • Release with job ID
  • Follow the prompts
  • Print a receipt Y/N
  • Job will print 

Copy

Paying by EFTPOS

  • Go to the kiosk
  • Select use copier
  • Select number of copies & attributes (A4/A3, Colour/B&W), proceed
  • Scan Library card/guest ticket
  • Follow the prompts to pay
  • Receipt Y/N
  • Go to the copier and log on with Library card or guest ticket. Select 'Copy'
  • Load document and press 'Start' button on the machine

Paying by cash

  • See staff at the desk

Paying with loaded value on Library card

  • If you have sufficient funds on your Library card you may go directly to the machine, log on and start copying

     

 

Scanning (Free service)

  • Go to the printer and log on with Library card or guest ticket. Select 'Scan'

  • Place document in the top feeder or on the glass

  • If scanning to email, tap 'Me' (The documents will be sent to the email associated with your Library account or guest ticket. Alternatively, tap 'Direct Input' to manually enter a different email address, then tap 'OK and press the 'Start' button.

  • If scanning to a USB, plug USB into right side of the copier and wait for 'Scan to external device' to appear. Tap and press the 'Start' button on the machine.

Fees and charges

Copying 
 A4 Black and White 20 cents per page 
 A4 Colour  $2.00 per page
 A3 Black and White 40 cents per page
 A3 colour $3.00 per page
 Printing  
 A4 black and white 20 cents per page
 A4 colour $2.00 per page
Scanning
 No charge  

 

Troubleshooting tips

Some basic tips to deal with the unexpected.

1. Scanner 'Save to external device' button disappears between scanning jobs

Tap the small USB icon on the top right of the copier display until the button reappears

2. No Job ID is received after sending your print job (Note: the Job ID can take up to 5 minutes to arrive)

Add 'libprintpatron@cambridge.wa.gov.au' to the white listed addresses in your email settings and try again. Alternatively, log onto a public PC and send the job through from there.

3. Payment has been made but no printing or an incomplete print job is released.

Check the printer screen and select a paper tray if prompted.

Check paper trays have sufficient paper loaded.

See staff for assistance.